Support for TheFormTool
Let us know when you need a helping hand…
We’re invested in your success. We’re willing to go to great lengths to make certain that you’re getting all the “lift” possible from your experience creating smart documents and automated forms in Microsoft Word with TheFormTool
Some immediate steps…
Download and review TheFormTool QuickStart Guide
Download and review TheFormTool PRO Expert User Guide
Pick and choose from among two dozen terrific videos at Video Support
Review our Frequently Asked Questions (FAQs), just in case
Look for similar situations on TheFormTool Forum
Drop us an email explaining the issue. We’ll do our very best to respond promptly, typically within 2 hours on business days and 6 hours on holidays. Please:
- Describe the issue with some real detail
- Tell us what version of Word™ and TheFormTool you’re using
- With enough detail, we can generally have you up and running in less than 2 hours
But, if you’re built to chat or have a need for 1000 licenses before noon, do feel free to call. Our Service Desk is available from 6 AM PT to 7 PM PT at 866.311.6000 x2.
Our first Word Warrior™ Video!
Word Warrior™ 103: Intelligent Documents for Word Warriors, The Video
Download these expert guides to Word for absolutely free:
If you’ve struggled to master the intricacies of Microsoft WORD’s Save/Save As commands, you’ll appreciate this first in our Word Warrior™ series of productivity guides for busy professionals.
Microsoft Word users frequently complain that it’s too smart for its (or their) own good. Pop-ups and unwanted suggestions get in the way, and the day is filled with unexpected and unpredictable text and formatting changes. The good news is that most of Word’s “helpful” suggestions, corrections and adjustments can be turned off if you wish.
In just five pages, you can learn how to manage these Word features: AutoCorrect, AutoFormatting, Copying & Pasting, Clipboard Task Pane, Mini Toolbar, Overtype, Paste Options, Ribbon, Spelling & Grammar, Styles, and Visuals (Pop-ups).
Would you believe that 25% of repetitive documents or more contain errors that could affect the outcome? That courts are beginning to decide that the risks and costs of errors should be borne by those who prepare them?
In just seven pages, learn from an expert how to organize forms, set default names for easier identification, easily copy styles between documents, and how to use Word’s shortcuts to minimize the drudgery and errors that shadow the preparation of repetitive document.
Here are four forms that illustrate “how-to” using best practices. If you’d like a little extra boost as you start building your own forms, here you go.
Links shown below are to the same subject matter in TheFormTool’s video support library.
Conditional Rows: shows how to make unneeded rows in tables disappear. Great for tables that might (or might not) need to show sales tax, commissions, real estate taxes, sub-totals or other variables.
Conditional Sections: illustrates how to order TheFormTool to include (or exclude) entire Word sections of text based on the conditions in your document.
Master Lists: will give you great ideas on creating one of TheFormTools most useful features.
Optional Blank Lines: teaches how to manage one of life’s little irritations, by making them do what you want.
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