“Workflow was front and center in the educational sessions and in the Exhibit Hall. Actually, I believe the correct term is “Business Process Improvement”. Remember that term, as it is finally becoming mainstream in 2014. Business process improvement (BPI) refers to the desire of lawyers to change the way they do their work, seeking improved efficiency, greater productivity, and increased mobility. Yes, some of this is being forced on lawyers, but the lawyers attending TECHSHOW are choosing their solutions to a changing marketplace. The top tools that impressed me included Doxsera from The Form Tool. Their first product was (and is) impressive, but their latest, Doxsera is a game-changer.”