Microsoft Word is a huge program seemingly offering something for everyone and every circumstance. It has grown so large, in fact, that we believe it is becoming musclebound, less able to perform basic functions even as its features list grows. Six months ago we began collecting reports of infrequent and seemingly random failures affecting a…
TheFormTool, LLC, a leading provider of document assembly and automation software to law firms and other information industries, saw total revenues increase 36% in 2017, with recurring revenues accounting for 73% of the total. The firm, second largest in its segment in number of customers, grew its customer base 27% year over year while expanding…
When we started the market research that eventually led to TheFormTool, we noticed the same failing that so disturbs Mr. Coker. The largest firm, at least at the time, was the major transgressor. Here is just a portion of his terrific comment on the approach some firms take. One of my pet peeves in this…
Wistia hosts our library of highly-respected training videos. We’ve created almost 400 videos that have been viewed more than 125,000 times. They provide general overviews as well as detailed instructions and demonstrations of all of the features and functions available with our software. Started from scratch three years ago, the library now delivers more than…
Numbers, to the extent they convey information, can be fascinating. Prior to the introduction of Doxserá DB 4.0, we had never heard the term “zettabyte” and had no clue as to its meaning or the magnitude it describes. Until then, the largest numbers in our experience were those used to describe federal spending, trillions. A…
Collecting and storing data is valuable. Using it is priceless. Companies—firms like yours and ours—spend enormous sums to play their parts in the exponential growth of stored data, and we all do a terrific job of it. We collect information at every opportunity, with every click. We spend nearly equal amounts every year tucking it…
It’s been a difficult time at Microsoft over recent months, but not nearly as tough as Microsoft products have been on its customers. Here at TFT, we’ve spent months dealing with two very serious bugs Microsoft bugs that have affected our software. We wrote in October about a very serious bug Microsoft introduced into Word 2016 in…
Introducing Video Demonstrations of Lessons in the Expert Guide Many of TheFormTool’s users are already familiar with the online version of The Learning Curve, a tutorial for learning to become truly proficient with our software. The Learning Curve is divided into four sections—In the Beginning, Basics, Intermediate, and Advanced—and we strongly urge any user who intends…
At this very moment our website is enduring a barrage of eight cyber-attacks originating from five different countries, the U. S., China, Turkey, Germany, and Ireland. What’s frightening is that this isn’t really news. It’s business as usual, merely a continuation of what has become “normal,” part of a pattern that totals more than 6,670…
We’re often asked where our software stores our customers’ data. It’s an easy answer: “Our software leaves our customers’ information wherever our customers wish, to store and safeguard as each sees fit.” Some will retain files on desktops or laptops, others on local, remote, or virtual servers, still others will choose one of the nearly…