eMail is Best
Drop us an email explaining the issue. We’ll do our very best to respond promptly, typically within 2 hours on business days and 6 hours on holidays. Please:
- Describe the issue with some real detail
- If you’re already a user, tell us what version of Word™ and TheFormTool you’re using
- With enough detail, we can generally have you up and running in less than 2 hours
We suggest email as the fastest, most effective route to help.
But, if you’re built to chat or have a need for 1000 licenses before noon, do feel free to call. Our Service Desk is available from 6 AM PT to 7 PM PT at 866.311.6000 x2.